Terms and Conditions

By agreeing to purchase from dentalfaceshield.com.au you agree to the terms and conditions below. Your purchase through the dentalfaceshield.com.au website indicates your acceptance of these terms and conditions.

The ‘Seller’ is Preventive Dental Pty Limited trading as dentalfaceshield.com.au; it is also referred to as “we”.
The ‘Customer’ is the person who purchases from www.dentlfaceshield.com.au; it is also referred to as “you”.

  1. We reserves the right to make changes to this website and its terms and conditions at any time without prior notice
  2. All prices and transactions are processed in AUD and are GST inclusive.
  3. Title to the goods remains that of Preventive Dental Pty Ltd trading as dentalfaceshield.com.au until you have paid for them. Title will pass to you once the goods are paid for in full and any and all payments have been cleared by any relevant banking process. Orders made by you for products on this website are not binding on Preventive Dental Pty Limited until accepted by us.
  4. We reserves the right not to allow changes to any order after it has accepted that order.
  5. We will not accept liability for failure of service by your internet service provider or any other third party service provider.
  6. All reasonable attempts will be made to ensure that information on this website is accurate, but makes no assurances as to the accuracy of the information.  We accepts no liability for any errors or omissions contained on this website.
  7. We will not be responsible for any loss or damage resulting from your use of this website. Limitation of liability is extended but not limited to negligence, direct or indirect damages, including but not limited to loss of data, profit or any other loss however caused from your use of this website.
  8. We will not be held responsible where your account or computer or any other web enabled device is used without your consent. It is your responsibility to maintain the confidentiality of your account and access to your computer or device. It is your responsibility to keep your credit card details secure and not to reveal your details to permit unauthorized use.
  9. We will make every effort to deliver your purchase in a timely fashion, however, we do not guarantee in the event of unforeseen circumstances beyond our control that we will deliver within this time frame.
  10. We will deliver your products to the address indicated on your Order Confirmation unless other special arrangements are made and agreed to by us.
  11. All items will be delivered by receipted delivery which will require a signature from you confirming receipt of these goods.
  12. We offer free freight for orders over $200 (to areas covered by our choice of courier or post parcel service).
  13. We expect most deliveries to arrive 5 to 10 business days after payment has been made. While every effort is made to ensure the products are delivered in a timely fashion, we are not responsible for delays with delivery of our products due to any foreseeable or unforeseeable disruption to courier and/or postal service (especially during the COVID 19 pandemic when couriers services are expected to take longer than normal).
  14. We offer 30 Day refund and exchange policy – for product that is returned in the original condition. Please email us at info@dentalfaceshield.com.au to advise us that you are returning or exchanging your product. Return shipping will be borne by buyer, and a re-stocking fee may be applied at the discretion of the seller.
  15. We reserve the right to make changes to the freight-free policy without notice.
  16. A record of your visit logs the following information for statistical purposes – the user’s IP address, the date and time of the visit to the website, the pages accessed and documents downloaded, the previous website visited and the type of browser used. No attempt will be made to identify an end user or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider’s logs. This information is analysed at the end of each month to determine the sites usage statistics.
  17. The site retains the email address of people who send emails when purchasing products for the purpose of sending a response. They are stored in a secure area within the site database and may be used for marketing purposes.
  18. Your personal information will not be disclosed to any third party.

Version 21Feb24